Douglas County Libraries

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Download OverDrive Software

OverDrive® Media Console™

Adobe® Digital Editions

OverDrive Quick Start Guide

Read Our OverDrive FAQ

Borrowing Help

Digital Media Guided Tour

Supported Audiobook Devices

Supported eBook Devices

Mac users can enjoy MP3 Audiobooks and our Adobe eBooks

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Help

Skip to basic information about digital materials Skip to borrowing and account information Skip to links to information about Kindle books Skip to links to information about Adobe EPUB eBooks Skip to links to information about Adobe PDF eBooks Skip to links to information about OverDrive WMA Audiobooks Skip to links to information about OverDrive MP3 Audiobooks Skip to links to information about OverDrive Video titles Skip to contact supportFind answers to frequently asked questions about digital materials.

Quick Start Guide

General

Borrowing Help

'My OverDrive Account' Help

Kindle Books

Adobe EPUB eBook

Adobe PDF eBook

Open eBooks

OverDrive WMA Audiobook

The Basics

Software Help

Troubleshooting

OverDrive MP3 Audiobook

OverDrive Video

Unable to find the answers to your questions in any of the above help categories? Please contact support with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence:

Library card number
Title(s) of problem download(s)
Steps to reproduce the problem
Exact text of any error messages
URLs of any error pages
Applicable software
Operating system (Mac® OS 10.6.5, Windows® 7, iOS v4.2, etc.)
Internet browser (Internet Explorer® 8, Firefox® 3.6, Safari 5.0, etc.)
If applicable, device type (Android™, BlackBerry®, iPhone®, iPad®, etc.)